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| Personal Content Merchandising |
Establish new revenue streams from the individual merchandising of personal content within the MCP media album solution. As mobile telephony and digital photography continue to converge at a startling rate, the MCP's Merchandising module allows operators to capture significant new revenue streams by extending the revenue model of the media album concept into a distribution hub for personalised products, such as postcards, t-shirts, mugs and full-size prints.
The Merchandising module provides a mobile media order capture and tracking system combined with a sophisticated fulfilment house interface that is guaranteed to deliver the best customer experience through reliability, scalability and accountability.
Merchandising Solution: MMS Postcards
Deliver an MMS postcards proposition with the Merchandising module, allowing customers to send pictures captured with their phone as a post card with a variety of styles to a "snail mail" address for next day delivery. |
| Customer Experience |
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Customer Friendly Ordering Process Orders are completed through an intuitive interface delivered to the user as a WAP push message. This user experience delivers the most user-friendly means for customers to customise and confirm their order, while delivering the widest compatibility and consistency across handsets. |
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Stop and Resume Orders A customer can stop their order customisation at any time. They will be automatically taken to where they left off when they return to it. |
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Compelling Postcard Styles The user can choose from a variety of Postcard designs featuring premium brands and content. New designs and styles for seasonal or specific events can be dropped into the system very easily. |
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Powerful Customer Service Tools The system boast an incredibly rich suite of tools to deliver an unparalleled customer service experience. At every point in the life of an order, from the initial submission of the image, through the printing and quality assessment processes and to it entering the postal system, customer service are able to track, and when appropriate, edit, cancel, refund or resend the order. |
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Quality Driven Production Tools A comprehensive suite of tools for printing fulfilment guarantees consistent quality and traceability. For example, postcards can be scanned after passing their quality assessment phase to automatically update the system as they enter despatch. |
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Media Community Platform |
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Emulation Products |
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VirtualHandsets™ Solutions |
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Yospace partners with Red Snappers
Yospace has partnered with Red Snappers to provide a ready-to-go packaged MMS Postcards solution. Red Snappers is a specialist print agency that provides access to a wealth of high quality premium content postcard designs, postcard moderation, customer service outsourcing and print management.
The Yospace / Red Snappers combined proposition offers a wide range of postcard styles for different seasons and events with the guarantee of next day national delivery for orders completed before 4pm. |
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