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 VirtualHandsets™

Staff Training
It is essential for mobile operators to have fully-trained Retail and Customer Service staff. With the increasing complexity of mobile services and devices, staff training is getting harder to achieve effectively. VirtualHandsets™ provide a means to enrich your staff training package with device and service simulations.

The architectural nature of the VirtualHandsets™ technology allows it to be delivered in both classroom, or distance learning contexts. This flexibility allows you to provide more conveniently the best training solutions to a wider diversity of roles.

Many training solutions involve use-case led examples described with text and photographs of the actual device. VirtualHandsets™ allows the trainee to interactively work through a use-case scenario, and the in-built scripting system can be configured to provide annotations or additional content as they navigate through the device. The result is that staff remember so much better what they have learned, because they have experienced it first hand.
Learn how a VirtualHandsets™ Solution can help your business
VirtualHandsets™ technology is offered as packaged solution, contact sales@yospace.com or telephone +44 1784 466 389 to discuss your requirements.
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